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Discussion topic: Broadband

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This message was authored by: Nicky36

Message posted on ‎16 Jun 2024 03:53 PM

Broadband

I've been offered to leave my contract free because my broadbands to slow , is it worth my getting the new white router that's on offer , or try and find another provider , I'm a pensioner so not sure what to do 

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎16 Jun 2024 03:56 PM

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Nicky36 

 

An offer to leave is usually due to openreach coming to the conclusion that the line is not worth fixing as such no router will fix it

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: cookiemonsteruk

Message posted on ‎16 Jun 2024 03:59 PM

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Nicky36 

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

Also enter you full address into the bt checker and post the table after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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