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Discussion topic: Broadband
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This message was authored by: Nanniec
Message posted on 02 Jun 2024 10:35 PM
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Broadband
It's saying there's an issue with my broadband but all the checks are saying its fine but I'm having issues with my phone. And it's not my phone but the WiFi
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Jun 2024 07:32 AM
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Re: Broadband
@Nanniec what issue are you having? What are the leds on the hub telling you? See https://www.sky.com/help/articles/hub-lights-explained-start
If the voice light is amber but the internet light is green but you are not getting any connection power down your hub for 30 minutes which should clear the fault.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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