Broadband
0

Discussion topic: Broadband

Reply
Mark249
What's this?
This message was authored by Mark249 This message was authored by: Mark249

Broadband

‎17 May 2024 09:15 PM

Upgraded my broadband today, reset my router as the email advised and now I have nothing. 

Had 4 green lights before now the end once that says voice is Amber and I have nothing Internet wise.

Can anyone help?

Report post
Post 1 of 3
221 Views
Reply
0 Likes
Reply

All Replies

Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband

‎18 May 2024 08:20 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mark249 try powering down the hub for 30 minutes to see if thst restablishes the connection if it doesn't give Sky a call.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 3
190 Views
Reply
0 Likes
Mark249
What's this?
Topic Author
This message was authored by Mark249 This message was authored by: Mark249

Re: Broadband

‎18 May 2024 09:17 AM

I did this a couple of time last night (not for 30 mins right enough) and also reset the ONT and still the same issue

Report post
Post 3 of 3
181 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion