Broadband
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Discussion topic: Broadband

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Bent+spur
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This message was authored by Bent+spur This message was authored by: Bent+spur

Broadband

‎22 Sep 2022 05:36 PM

I have had no broadband for 24 hours tried ringing sky keep getting cut need to get my broadband up and running today 

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TimmyBGood
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Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Broadband

‎22 Sep 2022 05:45 PM - last edited: ‎22 Sep 2022 05:46 PM

Posted by a Superuser, not a Sky employee. Find out more
@Bent+spur wrote:

need to get my broadband up and running today 

You'll have to be perstent with getting through on the phone, or you could try using the line checker on the Sky website or in the My Sky app using a mobile device on cellular data.

Unfortunately an external fault reported at this point on a Thursday probably won't get an Openreach response until sometime next week.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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