Broadband

[Misterc4]

• Trying to change from bt broadband to sky sky back room are involved bt and openreach haven't up dated my address since we paid for name change lots of time sky have tried to get me broadband but they give me a date for change over then it all stops working ie no line wrong address  fault on line is a joke since June this is been going on 

[TimmyBGood]

@Misterc4 

Until Openreach/BT Wholesale get the address issue sorted, any Openreach ISP is likely to have e a problem placing an order for service.

[Misterc4]

Thanks but the name changed in 2016 I spoke to the council yesterday 

[TimmyBGood]

@Misterc4 

Does the address exist here:

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[Misterc4]

I've had openreach engineer phone me and it's straight switch over

[Misterc4]

It has house number and village and exchange and cabinet  number and board