Broadband

[SkipLad]

My internet keeps cutting out. I have two green lights either side the middle one is green the goes out, turns to orange and then green every 2-3 minutes . I have reset and also unplugged and plugged back in several minutes later 

[cookiemonsteruk]

@SkipLad 

Could you post your hub statistics

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[CH455]

My broadband is doing the same

 

[SkipLad]

Statistics

System Up Time: 00:33:00

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 4298 4756 0 3049 4087 00:04:20 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 18111 807 0 20343 1646 00:31:09 WLAN (5 GHz) Up 181269 116087 0 551275 70910 00:30:59

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Broadband Link Downstream Upstream Connection Speed 70596 kbps 19999 kbps Line Attenuation D1(11.3 dB) , D2(24.9 dB) , D3(36.7 dB) U0(6.0 dB) , U1(20.7 dB) , U2(30.0 dB) Noise Margin 2.8 dB 15.7 dB

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Poll Interval:

[jamesn123]

Hi @SkipLad 

You do have a fault that we can see that from the stats, assuming you are already connected to your master telephone socket using the Sky supplied cables & microfilter?