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Discussion topic: Broadband went down about 5 hours ago

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This message was authored by: Broadbandoff

Broadband went down about 5 hours ago

The internet just disappeared with no warning

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This message was authored by: Broadbandoff

Re: Broadband went down about 5 hours ago

It's been off over 5 hours now and I work from home!

This message was authored by: TimmyBGood

Re: Broadband went down about 5 hours ago

Posted by a Superuser, not a Sky employee. Find out more

@Broadbandoff 

 

Unfortunately working from home cannot make domestic broadband any more reliable or resilient: it's still delivered by one of about thirty million standard Openreach circuits, and at any point in time a percentage of those inevitably have problems.

 

You'll need to log the issue with Sky and go through their standard troubleshooting.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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