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Discussion topic: Broadband was supposed to be installed today by an engineer but not enlightened with one yet.

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This message was authored by Clutch5 This message was authored by: Clutch5

Broadband was supposed to be installed today by an engineer but not enlightened with one yet.

The technical engineer was supposed to visit for the broadband installation today. However, in track my order it says it was completed, which isn't the right status.

I've tried setting up the broadband myself as the activation date was today as I got the confirmation for activation message as well. The Wi-Fi isn't working and shows not setup correctly. I need the connections asap and the app help is not getting me anywhere. 

Could someone please help regarding the installation and usage ? 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband was supposed to be installed today by an engineer but not enlightened with one yet.

Posted by a Superuser, not a Sky employee. Find out more

@Clutch5  Was this superfast or ultrafast broadband being installed today by the engineer?



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