Broadband test good but no wifi connection

[Leah48]

My test on broadband all says good, but none of our devices will connect to wifi

[Wisset75]

I am having the same issue

[lauren1421]

I had a similar issue. The WiFi dropped at 16:45, with all four lights green on the router. However, the Sky app indicated that nothing was connected to the WiFi.

I turned the router off and on again, and normal service resumed. Normally, when this happens, the orange voice light comes on.

[Mike2466]

Same with ours. Absolutely shocking. Going to have to ring them again 🤦🏼‍♀️