This discussion topic has been answered Discussion topic: Broadband speed still slow after engineer visit
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 19 Aug 2025 07:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Had a sky engineer come today to fix my broadband speed, they replaced the socket and said the speed was to 55mb but when checked it myself it's only reaching 5mb at best. Have had speed issues for the past 2 weeks. I have sky glass and although its streams ok most of the time, every so often it freezes because of the broadband speed.
any advice on what to do?
Best Answers
Message posted on 19 Aug 2025 07:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Phampton7 check the speed tomorrow it can take a few days before the speeds recover fully.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 19 Aug 2025 07:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Phampton7 check the speed tomorrow it can take a few days before the speeds recover fully.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 19 Aug 2025 07:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Broadband speed still slow after engineer visit
ok thank you, did wonder if that was the case.
Message posted on 19 Aug 2025 07:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Broadband speed still slow after engineer visit
@Phampton7 24Hrs after the visit, so check the speed again tomorrow!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page