Broadband slow when on video calls

[ALbroadbandslow]

Router connection is mixed, yet speed looks good. Despite this - I struggle to compete most video calls without it cutting in and out. Very frustrating. Would be grateful if you could help. Thx

[jamesn123]

Hi @ALbroadbandslow Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...