Broadband slow speeds

[Franco007]

Live in North Devon and receiving poor download speeds of 6mbps. When I look at the app for the last month it is saying between 8 and 9mbps. Why am I receiving such a slow speeds? 

[Tom-W19]

Hi @Franco007 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Franco007 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.