Discussion topic: Broadband slow and internet signal lost very ofter
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Message posted on 14 Jan 2025 10:18 AM
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Broadband slow and internet signal lost very ofter
Hello, I am Struggling a lot with wifi. So many times per day the internet signal just gone and no wifi for 2-5mins. Then gets back and again off . 10 times yesterday per day . Why ?
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Message posted on 14 Jan 2025 11:07 AM
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Re: Broadband slow and internet signal lost very ofter
Do lights on the hub change when this happens?
Myself & Others offer our time to help others, please be respectful.
Message posted on 14 Jan 2025 11:46 AM
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Re: Broadband slow and internet signal lost very ofter
Yes. Became yellow. Then back to green . But to many times .
Message posted on 14 Jan 2025 12:36 PM
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Re: Broadband slow and internet signal lost very ofter
@Severija That sounds like a faulty line to me then. I have escalated your post to Sky, look out for a message on the forum
Myself & Others offer our time to help others, please be respectful.
Message posted on 14 Jan 2025 12:41 PM
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Re: Broadband slow and internet signal lost very ofter
Thanks for escalating this. We’ve sent Severija an invite to chat.
Lisa - Sky Tech Team Expert
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