@john+71 if your hub is faulty simply call Sky to get it replaced and Sky will normally send you the same model . Sky offer the Max hub as part of the WiFi Max bundle if you want one but currently haveca black hub.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
