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Discussion topic: Broadband signal not reaching the whole house

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This message was authored by: Chris2122

Broadband signal not reaching the whole house

Hi the signal does not reach round my whole house like my old router so i think i will need you to send me a broadband extender router please. 
its not good the old hib did everywhere and i am sat in my bedroom with no signal

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This message was authored by: TimmyBGood

Re: Broadband signal not reaching the whole house

Posted by a Superuser, not a Sky employee. Find out more

@Chris2122 wrote:

 

 i think i will need you to send me a broadband extender router please. 


Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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