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Discussion topic: Broadband signal is very poor

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Avatar for Fridapatel
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This message was authored by: Fridapatel

Message posted on ‎04 Sep 2024 01:58 PM

Broadband signal is very poor

Hi my brodband signal is very poor. Please please help us to improve signal 

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎04 Sep 2024 02:04 PM

Re: Broadband signal is very poor

Posted by a Superuser, not a Sky employee. Find out more

@Fridapatel 

Try the troubleshooting steps here: https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

If they dont help try running the connection test on the My Sky app

 

If that comes back green then you may need to get some boosters to improve your connection. These are only available if you have the Boost or Max addon packages.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎04 Sep 2024 02:05 PM

Re: Broadband signal is very poor

Posted by a Superuser, not a Sky employee. Find out more

@Fridapatel  Are you talking about speed to the property or are you talking about Wi-Fi within the property?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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