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Discussion topic: Broadband showing on all devices but will not open any apps

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This message was authored by REB001 This message was authored by: REB001

Broadband showing on all devices but will not open any apps

On all my three devices the Wi-Fi is showing connected but no signal is coming through. All the lights on the Router are green and I've reset them??

 

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This message was authored by Addie15 This message was authored by: Addie15

Re: Broadband showing on all devices but will not open any apps

Posted by a Sky employee

Hi there, @REB001. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Broadband showing on all devices but will not open any apps

Posted by a Sky employee

We are still looking to help you @REB001 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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