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Discussion topic: Broadband says it's got good connection on app but on devices we all have to use mobile date

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This message was authored by: Steven59

Message posted on ‎03 Apr 2024 08:05 PM

Broadband says it's got good connection on app but on devices we all have to use mobile date

Wi fi really slow all day or not working at all
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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎03 Apr 2024 08:52 PM

Re: Broadband says it's got good connection on app but on devices we all have to use mobile date

Posted by a Superuser, not a Sky employee. Find out more

@Steven59Where is the router located in the property?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎03 Apr 2024 09:08 PM

Re: Broadband says it's got good connection on app but on devices we all have to use mobile date

Having the same issue. Already tried to restart the router but still the same problem 

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Message posted on ‎03 Apr 2024 09:43 PM

Re: Broadband says it's got good connection on app but on devices we all have to use mobile date

Having the same issue! Rebooted router! Still happening!! Help please 

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Message posted on ‎03 Apr 2024 09:53 PM

Re: Broadband says it's got good connection on app but on devices we all have to use mobile date

I completely turned it off (plug) and is working again 

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