Discussion topic: Broadband router not delivered

This message was authored by: Rob567 · ‎10 Apr 2024

My WiFi has been actived 10 minutes ago, which came as a surprise to me as I haven't had the router delivered. The tracking still says waiting to be dispatched and I order nearly 2 weeks ago.
I do work online and am expected to be doing that tomorrow but without the router this will be difficult, not a very good first experience...

This message was authored by: caesarome · ‎10 Apr 2024

@Rob567

You are going to have to a call about this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

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Discussion topic: Broadband router not delivered

Broadband router not delivered

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