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Discussion topic: Broadband router no internet or wifi

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This message was authored by: fayeb10

Broadband router no internet or wifi

My Sky broadband router only has the green power light on the front. No internet or WiFi. 
have tried multiple resets, still not working. 
Service status online says all is ok, but it isn't. 
Please help. 

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This message was authored by: Highlinder

Re: Broadband router no internet or wifi

Posted by a Superuser, not a Sky employee. Find out more

@fayeb10  How long has this been going on and when checking the service status was this done less than an hour after this started to happen?

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This message was authored by: JimM1

Re: Broadband router no internet or wifi

@fayeb10 What sky hub do you have? Link below to hubs and lights!

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

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