Broadband repeatedly dropping even through wired connection.

[jackyates95]

My broadband has recently been dropping repeatedly, i have run multiple tests and they all come back fine but the connection is still dropping. I have called but had no answer after waiting 20 minutes and needed to attend a meeting. Can somebody point me in the right direction?

[GD1]

@jackyates95   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#