0

Discussion topic: Broadband regular drops out for a couple seconds

Reply
This message was authored by Derek_N60 This message was authored by: Derek_N60

Broadband regular drops out for a couple seconds

Several weeks ago our broadband failed completely. Sky sent out a replacement router, but in the meantime I got service back, albeit with intermittent failures. The new router made no difference, a second new router made no difference, Sky switched Broadband Shield off, no difference, they fitted a new master socket, no difference. Finally they decided my 3rd party Mesh Wifi was to blame, and put in a Sky booster, which they advised would fix everything. Guess what no difference.

Sky cannot see any problems from their end, they say the Sync on the line is uniterrupted, so everything is fine. My experience and my router logs say something different. Does anybody have any suggestions? Is this kind of log 'normal'?

 

15 Nov 13:48:50 syslog: [89477.182000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link DOWN.

15 Nov  13:48:52 syslog: [89479.207000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link UP 100 mbps full duplex

15 Nov 13:51:19 syslog: [89625.821000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link DOWN.
15 Nov 13:51:21 syslog: [89627.858000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link UP 100 mbps full duplex
15 Nov 13:53:44 syslog: [89770.402000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link DOWN.
15 Nov 13:53:46 syslog: [89772.424000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link UP 100 mbps full duplex
15 Nov 13:54:45 syslog: [89831.570000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link DOWN.
15 Nov13:54:47 syslog: [89833.600000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link UP 100 mbps full duplex
15 Nov 13:55:38 syslog: WAN IPV6 UP

 

I have pages of logs like this.

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion