0

Discussion topic: Broadband really slow and keeps dropping out

Reply
This message was authored by StooB This message was authored by: StooB

Broadband really slow and keeps dropping out

Hi

 

I have sky broadband superfast where i am meant to get a guaranteed speed of around 48 mb, however when i do a speed test i am only getting around 6mb, which keeps dropping to almost 0.

 

This is already a nightmare, however i am due to strat working from home and this will therefore be no use.

 

I have checked the connection status through mysky which says no issues ?

 

Anyone help ??

 

 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband really slow and keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@StooB Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion