Broadband
14

Discussion topic: Broadband outage in the Dorset area 28 Aug 24

Reply
GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Broadband outage in the Dorset area 28 Aug 24

‎28 Aug 2024 02:11 AM

Posted by a Superuser, not a Sky employee. Find out more

Thread created with relevant title

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 11 of 15
1,062 Views
Reply
View answer in the context of this discussion

Best Answers
GD1
What's this?
Superuser
Topic Author
This message was authored by GD1 This message was authored by: GD1 Answer

Re: No internet

‎28 Aug 2024 01:35 AM

Posted by a Superuser, not a Sky employee. Find out more

@Dave12  As your in Dorset it's unrelated to the outage in Derby area.  It possible it's down for maintenance as Openreach do essential maintenance through the night

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


View this Answer within the discussion

Report post
Post 3 of 15
1,125 Views
Reply

Did this answer not help you?

Reply

All Replies

Dave12
What's this?
This message was authored by Dave12 This message was authored by: Dave12

Re: No internet

‎28 Aug 2024 01:27 AM

It's not working in Dorset. Sky says no issue but there has been no internet for last 20 minutes 

Report post
Post 1 of 15
1,149 Views
Reply
0 Likes
Portlandman
What's this?
This message was authored by Portlandman This message was authored by: Portlandman

Re: No internet

‎28 Aug 2024 01:34 AM

Down now in Portland Dorset to no word from sky no storms coming in either I dnt think ?

Report post
Post 2 of 15
1,121 Views
Reply
0 Likes
GD1
What's this?
Superuser
Topic Author
This message was authored by GD1 This message was authored by: GD1 Answer

Re: No internet

‎28 Aug 2024 01:35 AM

Posted by a Superuser, not a Sky employee. Find out more

@Dave12  As your in Dorset it's unrelated to the outage in Derby area.  It possible it's down for maintenance as Openreach do essential maintenance through the night

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 3 of 15
1,126 Views
Reply

Did this answer not help you?

Spooks
What's this?
This message was authored by Spooks This message was authored by: Spooks

L. Re: No internet

‎28 Aug 2024 01:55 AM

Cornwall. Same issue. Box is showing green, orange, green, orange. 

Phone says connected with no Internet. I've checked all the usual bits and restarted but nothing and sky says my WiFi ans broadband are running fine.. fibs!

Report post
Post 4 of 15
1,071 Views
Reply
0 Likes
Sunny1800
What's this?
This message was authored by Sunny1800 This message was authored by: Sunny1800

No wifi

‎28 Aug 2024 02:03 AM

No wifi unable to.connect to sky tv

Report post
Post 5 of 15
1,106 Views
Reply
0 Likes
GD1
What's this?
Superuser
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: No wifi

‎28 Aug 2024 02:04 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sunny1800  If you mean you have broadband, which area are you in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 6 of 15
1,102 Views
Reply
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: No wifi

‎28 Aug 2024 02:04 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sunny1800 

 

Are you in the derby area?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 7 of 15
1,101 Views
Reply
Missyjasper31
What's this?
This message was authored by Missyjasper31 This message was authored by: Missyjasper31

Re: No wifi

‎28 Aug 2024 02:06 AM

I have the same problem in Plymouth, no internet 

Report post
Post 8 of 15
1,084 Views
Reply
0 Likes
Sunny1800
What's this?
This message was authored by Sunny1800 This message was authored by: Sunny1800

Re: No wifi

‎28 Aug 2024 02:07 AM

No not in Derby area 

Report post
Post 9 of 15
1,077 Views
Reply
0 Likes
Sunny1800
What's this?
This message was authored by Sunny1800 This message was authored by: Sunny1800

Re: No wifi

‎28 Aug 2024 02:08 AM

I'm not far from plymouth must be an issue 

Report post
Post 10 of 15
1,075 Views
Reply
0 Likes
GD1
What's this?
Superuser
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: No wifi

‎28 Aug 2024 02:14 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sunny1800  I've moved your post into an existing thread for the Dorset area, please se the post marked as answer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 12 of 15
1,049 Views
Reply
0 Likes
GD1
What's this?
Superuser
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: L. Re: No internet

‎28 Aug 2024 02:16 AM

Posted by a Superuser, not a Sky employee. Find out more

@Spooks  It may be maintenance which Openreach tend to do at these times or part of a wider issue.  If it's not back on BT the time Sky CS open give them a call.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 13 of 15
1,043 Views
Reply
0 Likes
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband outage in the Dorset area 28 Aug 24

‎28 Aug 2024 02:20 AM

Posted by a Superuser, not a Sky employee. Find out more

@GD1 

 

@Spooks post merged with Dorset thread as they are both south west

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 14 of 15
1,033 Views
Reply
GD1
What's this?
Superuser
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: No wifi

‎28 Aug 2024 02:20 AM

Posted by a Superuser, not a Sky employee. Find out more

@Missyjasper31  Your duplicate thread you just created has been removed as you already posted about this issue.

 

A 2nd thread is not required as the reply will be the same as in this thread.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 15 of 15
1,031 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion