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This discussion topic has been answered Discussion topic: Broadband outage in the Dorset area 28 Aug 24

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This message was authored by: GD1

Message posted on ‎28 Aug 2024 02:11 AM

Broadband outage in the Dorset area 28 Aug 24

Posted by a Superuser, not a Sky employee. Find out more

Thread created with relevant title

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎28 Aug 2024 01:35 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Dave12  As your in Dorset it's unrelated to the outage in Derby area.  It possible it's down for maintenance as Openreach do essential maintenance through the night

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Message posted on ‎28 Aug 2024 01:27 AM

Re: No internet

It's not working in Dorset. Sky says no issue but there has been no internet for last 20 minutes 

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Message posted on ‎28 Aug 2024 01:34 AM

Re: No internet

Down now in Portland Dorset to no word from sky no storms coming in either I dnt think ?

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Message posted on ‎28 Aug 2024 01:35 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Dave12  As your in Dorset it's unrelated to the outage in Derby area.  It possible it's down for maintenance as Openreach do essential maintenance through the night

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎28 Aug 2024 01:55 AM

L. Re: No internet

Cornwall. Same issue. Box is showing green, orange, green, orange. 

Phone says connected with no Internet. I've checked all the usual bits and restarted but nothing and sky says my WiFi ans broadband are running fine.. fibs!

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Message posted on ‎28 Aug 2024 02:03 AM

No wifi

No wifi unable to.connect to sky tv

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Message posted on ‎28 Aug 2024 02:04 AM

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@Sunny1800  If you mean you have broadband, which area are you in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎28 Aug 2024 02:04 AM

Re: No wifi

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@Sunny1800 

 

Are you in the derby area?

----------------------------------------------------
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Message posted on ‎28 Aug 2024 02:06 AM

Re: No wifi

I have the same problem in Plymouth, no internet 

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Message posted on ‎28 Aug 2024 02:07 AM

Re: No wifi

No not in Derby area 

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Message posted on ‎28 Aug 2024 02:08 AM

Re: No wifi

I'm not far from plymouth must be an issue 

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Message posted on ‎28 Aug 2024 02:14 AM

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@Sunny1800  I've moved your post into an existing thread for the Dorset area, please se the post marked as answer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎28 Aug 2024 02:16 AM

Re: L. Re: No internet

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@Spooks  It may be maintenance which Openreach tend to do at these times or part of a wider issue.  If it's not back on BT the time Sky CS open give them a call.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎28 Aug 2024 02:20 AM

Re: Broadband outage in the Dorset area 28 Aug 24

Posted by a Superuser, not a Sky employee. Find out more

@GD1 

 

@Spooks post merged with Dorset thread as they are both south west

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎28 Aug 2024 02:20 AM

Re: No wifi

Posted by a Superuser, not a Sky employee. Find out more

@Missyjasper31  Your duplicate thread you just created has been removed as you already posted about this issue.

 

A 2nd thread is not required as the reply will be the same as in this thread.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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