No internet

[Jamie23]

I believe the call centers are closed until morning . 

[Libby]

Youtube on my phone it is 😞

[lucy132]

Hi, 

Just done this and still coming up that everything is fine!

[cookiemonsteruk · Accepted solution]

@JonniSilverback 

Unfortunately there is an issue in the wider Derby area.  If its not up in the morning you would need to call sky

[Fedupofskywifi]

Mine is the same - drops out several times a day but usually back within a few minutes. We once lost internet for several days but the service checker never recognised any errors! Went off about half an hour ago, reset router but still nothing. Hope it's back up and running by the time my 12 year old get out of bed otherwise life won't be worth living. I'm on the Dorset coast.

[Littleblue]

Orange lights on BB! Says no problem!!? Also Derby

[Zansari123]

Same here in oakwood ...

Connected but without Internet.

[DonnaColley80]

No internet service even though checks say everything is ok

[Aimee341]

I've got one with adhd doesn't sleep n is currently in melt down mode cuz Internet isn't working n won't go sleep without tv on in for a long night

[Bale42]

Hello. We've got no Internet. We have followed all the instructions but it's still not working. Please help.

[Aimee341]

App is now acknowledging the outage and saying engineers need to come out

[GD1]

@Bale42  Are you in the Derby area?

[Bale42]

@GD1, yes. In Chadd

[GD1]

@Bale42  Post merged with existing thread regarding outage in the Derby area.

[Candyhancock]

I'm having trouble with my Internet and nothing is working I need some help with it