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Discussion topic: Broadband outage in the Derby area 28 Aug 24

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This message was authored by Jamie23 This message was authored by: Jamie23

Re: No internet

Seems like mainly Derby from another post I've seen. 

This message was authored by fenlander1 This message was authored by: fenlander1

No internet in Derby but app says everything ok???

No internet in Derby but app says everything ok???

This message was authored by Laurenc1996x This message was authored by: Laurenc1996x

Re: No internet

I'm in Lancashire 

This message was authored by lucy132 This message was authored by: lucy132

Re: No internet

We are also Derby based and ours is the same 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

Looks pretty much like Derby, Nottingham etc

 

If you run the service checker in my sky app using mobile data and if it shows no issues then click test my connection in the blue box to update

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by Jamie23 This message was authored by: Jamie23

Re: No internet

I have done that, Hopfully will be back on soon. Thanks 🙂 

This message was authored by Nikki051 This message was authored by: Nikki051

Re: No internet

Also live in derby so there must be an issue but shouldn't tell us it's all good on the app that's not good service
This message was authored by YexieNove This message was authored by: YexieNove

Re: No internet

Same here, in Derby as well been off for a good half hour. Online says nothing is wrong yet theres no Internet.

This message was authored by Jamie23 This message was authored by: Jamie23

Re: No internet

I know! 😞 I just want to finish watching family guy. 😂🤣

This message was authored by Ozan1 This message was authored by: Ozan1

no internet

there is no internet and light is orange, I did everything what the site says to me plug it out wait 5min... but nothing is working. wifi light is green but no internet

This message was authored by Ozan1 This message was authored by: Ozan1

Re: No internet in Derby but app says everything ok???

same here idk what is happening nothing is working

This message was authored by Vwlou This message was authored by: Vwlou

Re: No internet

I'm in poole and all broadband is down in my house and a few off my friends too
This message was authored by Libby This message was authored by: Libby

Re: No internet

Is there w number we can ring 😞

This message was authored by Ozan1 This message was authored by: Ozan1

Re: No internet

same here derby internet is not working 

This message was authored by JonniSilverback This message was authored by: JonniSilverback

App saying everything ok but we have not internet or WiFi in Belper

  • Our internet stopped working about midnight. We have 2 orange lights on our router but when I use MySky to try fixing problems it says there's nothing wrong and we're running perfectly! WTH?? I rely on a podcast to help me sleep due to being disabled and I'm now struggling to sleep! Please sort this out ASAP!
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