This discussion topic has been answered Discussion topic: Broadband outage in the Derby area 28 Aug 24
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Message posted on 28 Aug 2024 01:56 AM
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Re: why no numbers for support
@Candyhancock If your in the Derby area there is a outage.
At this time of the night there is no phone support and we are all customers here so if it's still down in the morning you'll need to call Sky.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 28 Aug 2024 01:57 AM
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Internet not working
My Internet and tv is all stopped working 2 and a half hour ago
Message posted on 28 Aug 2024 02:02 AM
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Re: No Internet
Thank you so much 😊
Message posted on 28 Aug 2024 02:24 AM
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Re: Broadband outage in the Derby area 28 Aug 24
Message posted on 03 Dec 2024 02:03 AM
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Re: No internet
Me too in lancs lol
Message posted on 03 Dec 2024 06:11 AM
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Re: No internet
You've added to a 3+ month old thread relating to a totally different area of the UK.
At the time of night you posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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