Discussion topic: Broadband outage in the Derby area 28 Aug 24

This message was authored by: GD1 · ‎28 Aug 2024

Thread created with relevant title

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: cookiemonsteruk · ‎28 Aug 2024

@JonniSilverback

Unfortunately there is an issue in the wider Derby area. If its not up in the morning you would need to call sky

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

This message was authored by: Sev7 · ‎28 Aug 2024

Hi I have no internet but the test say it all fine when it Is not !!

This message was authored by: Jessie911 · ‎28 Aug 2024

The Internet is off but when I do a service check it says all is working it isn't

This message was authored by: Sayalee · ‎28 Aug 2024

Same here, no internet!

This message was authored by: Ruth45 · ‎28 Aug 2024

Exactly the same here no Internet but yet saying there is !

This message was authored by: Kabir3 · ‎28 Aug 2024

I have the same issue.
The internet was flashing amber now it's off completely.

This message was authored by: Leia-xo · ‎28 Aug 2024

Same! 😡

This message was authored by: Aslan67 · ‎28 Aug 2024

Same here - went off about 15 minutes ago. The test says it's all fine but no internet - light is orange.

This message was authored by: Salva · ‎28 Aug 2024

Same here, when I check my internet connection via the app everything seems good. Confused

This message was authored by: Abbygail · ‎28 Aug 2024

My Internet test says it's good but I have 2 orange lights on the broadband box

This message was authored by: lucy132 · ‎28 Aug 2024

Same here! I have followed the diagnostics instructions twice and restarted hub but it's just off!

This message was authored by: di.z · ‎28 Aug 2024

I have no Internet colour is orange

This message was authored by: Aimee341 · ‎28 Aug 2024

Same here says its all okay but it's not

This message was authored by: lucy132 · ‎28 Aug 2024

Must be an issue with sky!

This message was authored by: Aimee341 · ‎28 Aug 2024

Internet not working but when I run test says it's all okay. It is not working though

Discussion topic: Broadband outage in the Derby area 28 Aug 24

Broadband outage in the Derby area 28 Aug 24

Re: App saying everything ok but we have not internet or WiFi in Belper

All Replies

No internet

No internet

Re: No internet

Re: No internet

Re: No internet

Re: No internet

Re: No internet

Re: No internet

Internet

Re: No internet

No internet

Re: No internet

Re: No internet

No internet

Was this discussion not helpful?

Search Sky Community

Start a new discussion