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Discussion topic: Broadband outage in the Derby area 28 Aug 24

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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: why no numbers for support

Posted by a Superuser, not a Sky employee. Find out more

@Candyhancock  If your in the Derby area there is a outage. 

 

At this time of the night there is no phone support and we are all customers here so if it's still down in the morning you'll need to call Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Candyhancock This message was authored by: Candyhancock

Internet not working

My Internet and tv is all stopped working 2 and a half hour ago 

 

This message was authored by Bale42 This message was authored by: Bale42

Re: No Internet

Thank you so much 😊

This message was authored by Soniamomof11 This message was authored by: Soniamomof11

Re: Broadband outage in the Derby area 28 Aug 24

Belper area no internet stuck on orange
This message was authored by Jochuffin This message was authored by: Jochuffin

Re: No internet

Me too in lancs lol

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Jochuffin 

You've added to a 3+ month old thread relating to a totally different area of the UK. 

 

At the time of night you posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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