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Discussion topic: Broadband outage in RG2 27 Nov 2024

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This message was authored by Anonymous This message was authored by: Anonymous

Broadband outage in RG2 27 Nov 2024

Since morning, sky broadband is down and service checker shows outage. This is blocking work from home and notmmuch details on the outage as well.

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This message was authored by GD1 This message was authored by: GD1

Re: Broadband outage in RG2 27 Nov 2024

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  If there is an outage you'll need to be patient, working from home isn't a priority so the outage won't be resolved any quicker.

 

If a connection is esential for home working then ideally the user needs to have their own backups in place as no ISP guarantees 100% uptime.

 

An outage can be caused by numerous factors and would be up to the bnetwork operator to inform the ISPs of what the cause was when they find the issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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