0

Discussion topic: Broadband not working since paid bill

Reply
This message was authored by Marrrryann This message was authored by: Marrrryann

Broadband not working since paid bill

I got my account switched back on but no internet tried everything  and still not working 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broadband not working since paid bill

Posted by a Superuser, not a Sky employee. Find out more

@Marrrryann 

Had it been restricted due to a failed payment? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Marrrryann
Topic Author
This message was authored by Marrrryann This message was authored by: Marrrryann

Re: Broadband not working since paid bill

Yeah but tv back on just not internet?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broadband not working since paid bill

Posted by a Superuser, not a Sky employee. Find out more

@Marrrryann 

They won't necessarily both come back on simultaneously. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Marrrryann
Topic Author
This message was authored by Marrrryann This message was authored by: Marrrryann

Re: Broadband not working since paid bill

How long do you reckon it will take? 

This message was authored by GD1 This message was authored by: GD1

Re: Broadband not working since paid bill

Posted by a Superuser, not a Sky employee. Find out more

@Marrrryann  Ho long were services estricted?   If more than 56 days it's likley Sky would need to get the line reconnected which can take longer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Marrrryann
Topic Author
This message was authored by Marrrryann This message was authored by: Marrrryann

Re: Broadband not working since paid bill

Tv since the other day like last Thursday or so and internet just today 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion