Broadband not working despite following all DIY instructions

[Mira01]

My WiFi broadband is not working I have orange light blinking on Internet and voice I have tried restarting and following the DIY instructions but still not working

[JimM1]

@Mira01 What is the activation date that sky gave you, have you received any text messages from sky!

Also link below is the Electronic version off your install!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

[Chrisee]

@Mira01 assuming your service has worked in the past it sounds like a line issue. If the service checker in the My Sky app or website run over a mobile connection doesn't tell you Sky are aware of a fault affecting your line then call them and report it so they can get it fixed.