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Message posted on ‎06 Jan 2024 01:24 PM

Broadband not reaching every room

My broadband does not reach all areas of my home, it has started to get weaker over the past months. I already pay for broadband boost, what can be done?

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood Answer

Message posted on ‎06 Jan 2024 02:04 PM

Re: Broadband not reaching every room

Posted by a Superuser, not a Sky employee. Find out more

@JKELNo4 

 

You'd need to phone Sky and go through their diagnostic script to get a wireless booster sent out.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood Answer

Message posted on ‎06 Jan 2024 02:04 PM

Re: Broadband not reaching every room

Posted by a Superuser, not a Sky employee. Find out more

@JKELNo4 

 

You'd need to phone Sky and go through their diagnostic script to get a wireless booster sent out.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: JKELNo4

Message posted on ‎06 Jan 2024 02:15 PM

Re: Broadband not reaching every room

Great stuff, thank you. Can anyone help me with a number for Sky as Im having difficulty finding one.

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Message posted on ‎06 Jan 2024 02:40 PM

Re: Broadband not reaching every room

Posted by a Superuser, not a Sky employee. Find out more

@JKELNo4  You can dial 150 on your landline and listen through the voice prompts.

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If you have found this solution helpful please tick this as the answer.
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