Discussion topic: Broadband not reaching all rooms
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Message posted on 17 Oct 2025 08:02 AM
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Broadband not reaching all rooms
I moved house last Saturday and decided to change my broadband to sky but I have had problems since it was activated. The connection keeps dropping out on all devices and it doesn't reach my sons bedroom or even the kitchen. I have called and had a WiFi max booster sent to me and still using this I can't connect in them rooms at all. This is poor. It's impossible to get to speak to someone to get them to send an engineer out to look at this. If I can't get this sorted by the end of the day I will be cancelling and switching provider. Please can someone tell me what else I can do?
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Message posted on 17 Oct 2025 08:18 AM - last edited: 17 Oct 2025 08:19 AM
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Re: Broadband not reaching all rooms
@danielle856 wrote:
LIf I can't get this sorted by the end of the day I will be cancelling and switching provider.
Typically Sky insists that their equipment is in place for at least ten days before they will schedule an appointment.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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