Broadband not connecting properly to some devices

[KathyG82]

So we've recently moved back to sky fibre broadband and are having an issue with (randomly) the iphones in the household not connecting properly, its always buffering and is really slow.

[Brill+Gill]

Hi there @KathyG82, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147