Broadband not connecting WiFi to sky or devices

[Cherell]

Last 3 days WiFi not connected to sky tv and devises keep dropping connections have to reconnect but drops a few minutes later thought it was due to high winds but now still not working both sky to units not connecting 

have turned off and reset 

tried to reconnect via settings but still nothing 

[Tom-W19]

Hi @Cherell 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Greenfingers001]

We are still looking to help you @Cherell . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks