Broadband loses connection

[3300charlotte]

Almost every day for about 3 weeks my broadband keeps dropping connection. This has been happening multiple times a day. When I use Sky's app to check the connection it says it is connected & there's no issues

[JimM1]

@3300charlotte When it happens do you see anything! Look at the link!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

[3300charlotte]

Yes the internet and voice flash orange but when I go to the service checker it says nothing is wrong 

[StephB3]

We have the same thing it's bouncing between WiFi and no WiFi! We recently changed our router and the broadband was slow before now it's almost non existent!!! Shocking!!! 

[3300charlotte]

Nightmare! The only thing I've changed is getting sky glass