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Discussion topic: Broadband keys losing connection to internet, the middle light saying internet keeps going out

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This message was authored by thedude885 This message was authored by: thedude885

Broadband keys losing connection to internet, the middle light saying internet keeps going out

Broadband keys losing connection to internet, the middle light saying internet keeps going out

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband keys losing connection to internet, the middle light saying internet keeps going out

Posted by a Superuser, not a Sky employee. Find out more

@thedude885 quite a common issue currently unfortunately as the recent very heavy rain has caused loads of similar issues with the phone network.

 

Log into the My Sky app using a mobile connection run the connection test - dont rely on the result it shows click to run the test again. That maytell you if Sky know of a fault affecting your area or ecen offer to book an engineer saving you a call. However if it doesn't give Sky a call tonreportvthe issue butvtge linescwill be busy.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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