Broadband keeps failing

[Mp23]

For the last week or more, the broadband keeps dropping out. I get 2 orange lights for a bit, then one, then all green, only for the same to happen again and again. 

Any ideas why sky broadband has got so bad?

[Chrisee · Accepted solution]

@Mp23 it is probably anissue with your line the recent heavy rain has caused loads of similar issues as did the solar storm last weekend but that should be dying down now. It is a limitation of delivering broadband over an aging copper phone network that very bad weather and other external factors can cause idssues.

If the issue continues try running the connection test in the My Sky app while the hub is connected as thst can book an engineer to check the line. If it doesnt give Sky a call to see if they can get Openreach to accept a fault report.