Discussion topic: Broadband keeps dropping then connects but speed
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Message posted on 18 Mar 2025 01:53 PM
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Broadband keeps dropping then connects but speed
My internet keeps dropping only during the day nothing in the house has changed
internet will drop then straight away connect again so a spike
speed tests are all showing ok and it's not flagging that it's gone down
checked the cab and no one working there
as this was my 1st suspicion loose jumper cable
all diagnostic tests coming back ok
please help me and wife work from home and it's driving us both mad
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All Replies
Message posted on 19 Mar 2025 08:36 AM
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Re: Broadband keeps dropping then connects but speed
Hi there @Paul-Reynolds , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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