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Discussion topic: Broadband keeps dropping. Happening for days now.

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This message was authored by Wonkydonky1865 This message was authored by: Wonkydonky1865

Broadband keeps dropping. Happening for days now.

We keep losing internet. It's been dropping in and out for 2 days now. 
all is fine, then we lose connection and have orange lights on the router. It's back within a few mins, but with Sky Glass this is really frustrating. Running the checker shows no issues. Is any one else having problems with broadband? 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Broadband keeps dropping. Happening for days now.

Posted by a Sky employee

Hi @Wonkydonky1865 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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