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Discussion topic: Broadband keeps drooping out every couple of minutes

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This message was authored by sands2301 This message was authored by: sands2301

Broadband keeps drooping out every couple of minutes

Hi there. 
it appears that my broadband / Wi-Fi drops signal every couple of minutes. With my iPad I have to disconnect and reconnect every couple of mins. I have done a test hopefully this might help you answer my issues 

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This message was authored by Candytops This message was authored by: Candytops

Re: Broadband keeps drooping out every couple of minutes

Same here

gettin really fed up with it

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband keeps drooping out every couple of minutes

Posted by a Superuser, not a Sky employee. Find out more

@sands2301Going by the router stats that have been provided your last drop of your connection was over 5 days ago, But also notice the raised noise margin on the router stats of 11.3 and does show that there is a problem with your line.

 

Have you spoken to Sky about this to see if you can get this sorted and get an engineer to come out.

 

 



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sands2301
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This message was authored by sands2301 This message was authored by: sands2301

Re: Broadband keeps drooping out every couple of minutes

Thanks for the advice Highlander I will try and contact Sky.

👍

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