09 Jan 2025 08:52 PM
Everyday the broadband dips and the picture and the sound gets out of synch.
Not happy ,tried to sort it myself but to no avail. I need someone to sort this .
i am happy to move from sky as I had no problem with the previous provider.
Have tried to reset by rebooting the broadband but doesn't solve this problem
10 Jan 2025 09:46 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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