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Discussion topic: Broadband keeps cutting out every few minutes

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This message was authored by Bodd64 This message was authored by: Bodd64

Broadband keeps cutting out every few minutes

My broadband keeps failing every few minutes and I have to keep reconnecting .keep test my broadband on app as says everything is fine ,but it's not
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband keeps cutting out every few minutes

Posted by a Superuser, not a Sky employee. Find out more

@Bodd64 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



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Bodd64
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This message was authored by Bodd64 This message was authored by: Bodd64

Re: Broadband keeps cutting out every few minutes

would love to post it but broadband is totally down .contacted sky engineer coming out .

Thanks for trying 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband keeps cutting out every few minutes

Posted by a Superuser, not a Sky employee. Find out more

@Bodd64  Your broadband does not have to be up to post your router stats. But glad that you are getting an engineer to come out to fix your issue.



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