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Discussion topic: Broadband is terrible or doesn't work if we're watching TV through sky

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This message was authored by Nikog89 This message was authored by: Nikog89

Broadband is terrible or doesn't work if we're watching TV through sky

4 green lights on our router at all times. But regularly, if we're watching sky TV or streamers via sky TV, broadband to our devices doesn't work. 

 

Have ultrafast fibre 150mb, so bandwidth shouldn't ever be overloaded.

 

Anyone else had this or have any tips? We've had a sky tech visit twice and nothing has improved 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband is terrible or doesn't work if we're watching TV through sky

Posted by a Superuser, not a Sky employee. Find out more

@Nikog89 

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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