Broadband is slower after upgrading

[Martynwickstead]

Hi,

I recieved my new box today after upgrading. Since I've plugged it in all my videos I watch keep buffering.

why is my internet slower after upgrading? I might as well pay £4 less a month and have the old box?

this is not what you want on the first day?!

[Martynwickstead]

I want to cancel this **bleep**, no problems with internet before, I've had it for 10 hours and it's shocking!