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Discussion topic: Broadband is impossible to buy

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This message was authored by: DerekupNorth

Broadband is impossible to buy

We've sold our old house and will complete on our new house on Monday next week.  In the meantime we are staying with friends and our stuff is in storage.  I'm trying to buy Sky Broadband for the new house but the purchase process has no option for "I don't have a landline or broadband" so I can't proceed as the process just wants to switch me, even if I say I have a landline but don't want to keep the number. 

 

Is there a way round this or should I just buy from someone else?  We are both on Sky mobile and I liked the idea of having a single provider.

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This message was authored by: caesarome

Re: Broadband is impossible to buy

Posted by a Superuser, not a Sky employee. Find out more

@DerekupNorth 

As you are a Sky Mobile customer I would ring Sky on 150 to see if they can place the order for your new property, just stay on the line when asked any questions by the bot.

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This message was authored by: JimM1

Re: Broadband is impossible to buy

@DerekupNorth Use both the checkers below, address and postcode details for the new property, it will show what is available if anything on an Openreach supplied connection.

 

BT Broadband

 

Fibre Checker

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