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Discussion topic: Broadband is 1G but pretty slow

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Avatar for Hassan15
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This message was authored by: Hassan15

Message posted on ‎04 Nov 2025 01:35 PM

Broadband is 1G but pretty slow

My broadband subscription is 1 G but the actual speed isn't over 500 mbps.

 

Just wondering, why is it so?

 

Thanks

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎04 Nov 2025 01:47 PM

Re: Broadband is 1G but pretty slow

Posted by a Superuser, not a Sky employee. Find out more

@Hassan15 

 

What device(s) are you using to test the speed?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Waveman

Message posted on ‎04 Nov 2025 03:09 PM

Re: Broadband is 1G but pretty slow

Your speed is the speed to the router from the ISP. 

 

If you want to test the speed you need to be connected to the router with an ethernet cable and not over WiFi.

 

500mbs over Wifi is about all you will get unless you are next to the Router, have a device that supports WiFi 6 and there are not too many other WiFi networks nearby. WiFi shares the available wirless spectrum with other users and there is only so much space.

 

 

--
I remember the Internet starting!

Sky Full Fibre & Virgin Media XGS-PON, with automatic failover using DrayTek multi WAN router.
Sky Q, which will be sadly missed when they decide to kill it off!
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