0

Discussion topic: Broadband hub not delivered

Reply
This message was authored by rocketpants This message was authored by: rocketpants

Broadband hub not delivered

My sky broadband has been activated today but my hub has not been delivered. I'm unable to get online and work from home which is not good. 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband hub not delivered

Posted by a Superuser, not a Sky employee. Find out more

@rocketpants  Is there any information in track orders in my account about your router delivery?



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Broadband hub not delivered

You need to phone  sky and tell them 

rocketpants
Topic Author
This message was authored by rocketpants This message was authored by: rocketpants

Re: Broadband hub not delivered

Order Tracking shows Awaiting dispatch, contacted the helpline and they weren't much help. Said to be patient and it would arrive soon! Couldn't give a tracking number or confirm it would definitely arrive today.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion