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Discussion topic: Broadband hub not delivered

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This message was authored by: rocketpants

Message posted on ‎26 Jan 2024 08:45 AM

Broadband hub not delivered

My sky broadband has been activated today but my hub has not been delivered. I'm unable to get online and work from home which is not good. 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎26 Jan 2024 09:50 AM

Re: Broadband hub not delivered

Posted by a Superuser, not a Sky employee. Find out more

@rocketpants  Is there any information in track orders in my account about your router delivery?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: peter-marlow+1966

Message posted on ‎26 Jan 2024 10:10 AM

Re: Broadband hub not delivered

Posted by a Superuser, not a Sky employee. Find out more

You need to phone  sky and tell them 

P c marlow
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This message was authored by: rocketpants

Message posted on ‎26 Jan 2024 10:29 AM

Re: Broadband hub not delivered

Order Tracking shows Awaiting dispatch, contacted the helpline and they weren't much help. Said to be patient and it would arrive soon! Couldn't give a tracking number or confirm it would definitely arrive today.

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